Our goal is to ensure all customers are completely satisfied. Orders placed online for UK delivery are usually delivered within 4 - 5 working days via Standard Delivery. We now offer an Express Delivery option where we usually deliver within 2-3 working days.

Please allow up to 7 working days for custom-made bats and our ‘ready to play’ service. Shipping in the U.K. is via a next day courier service, overseas orders via courier on a 10 - 14 day service. Dispatch is confirmed via E-mail. Parcel contents are insured against loss when sent in order to minimise the risk to the customer. We have so far had very few problems and if any occur we make sure you are covered.

Confirmation of your order is sent via E-mail. All orders are delivered by a next day courier service between the hours of 9am-5pm. Please be aware that the courier will need a signed receipt so you may wish goods to be sent to your place of work.

UK Postage Prices:

Small items: £6.99
Large items: £8.99
Express delivery: £16.99

International Despatch & Delivery

International Shipping is by courier - normally DHL. Orders placed online are usually delivered within 10 - 14 working days. Please allow up to 14 working days for custom-made bats and our ‘ready to play’ service. Confirmation of your order is sent via E-mail. Please email for up-to-date accurate quotes for carriage. The size and weight of the product will determine the cost.


For orders made from the UK, VAT at the appropriate rate is included. All other orders are VAT free. For shipments, generally valued over $500.00 you may be subject to import duties/taxes, which are levied upon importation to your country.

Additional charges by customs must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. If you are unsure of these, you should contact your local customs office for further information. Customs forms for all international packages list the value of your order's contents. Generally this is not a problem as the goods do not attract a high value.


Due to the nature of the sport, some reasonably foreseeable impacts may exceed the limitations of our products. Millichamp and Hall accepts no responsibility whatsoever, for any injuries sustained or damages caused to property by the use of our products whether they be damaged or otherwise.

If you have any questions regarding any of our policies, please email: